Customers’ review

Date: 30.10 - Categories: Product & Brand / People

Customer satisfaction is our priority

92% of our customers are satisfied with our solutions
94% of our customers are satisfied with our turnaround time
87% of our customers are satisfied with our technical support

Customer testimonials – They’re talking about us:

Benjamin DEMANGEL

DEFITRACES FRANCE

“Very good solutions, good after-sales service, good responsiveness. The temperature sensor (DSC rod) was out of order; a rapid intervention was planned and everything was back to normal.”

Amine GENESTE

UNIVERSITÉ DE MONTPELLIER

“Excellent follow-up of our queries and fast, accurate answers. Always someone available to answer my questions, which is of course very pleasant and important for us.”

Nadine BERTHELEMY

ARCELORMITTAL

“The service team is great because it solves the problem and the maintenance goes very well.”

Alice MARTIN

Institut Carnot de Bourgogne

“The technicians are very helpful if I have any question. Their answers are very clear, and when I don’t understand they take the time to re-explain”

Dr Sarah Saidi

Teijin Aramid

“We have a very good and longstanding relationship with Setaram. They are always ready to help, to answer our questions and to assist us with new sample holder design.”

Dr Livia Mara

Baikowski

“Setaram has an application lab that really helps us to develop our skills to characterize our products”

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