Customers’ review
Date: - Categories: Product & Brand / People
Customer satisfaction is our priority
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92% of our customers are satisfied with our solutions
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94% of our customers are satisfied with our turnaround time
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87% of our customers are satisfied with our technical support
Customer testimonials – They’re talking about us:
Benjamin DEMANGEL
DEFITRACES FRANCE
“Very good solutions, good after-sales service, good responsiveness. The temperature sensor (DSC rod) was out of order; a rapid intervention was planned and everything was back to normal.”
Amine GENESTE
UNIVERSITÉ DE MONTPELLIER
“Excellent follow-up of our queries and fast, accurate answers. Always someone available to answer my questions, which is of course very pleasant and important for us.”
Nadine BERTHELEMY
ARCELORMITTAL
“The service team is great because it solves the problem and the maintenance goes very well.”
Alice MARTIN
Institut Carnot de Bourgogne
“The technicians are very helpful if I have any question. Their answers are very clear, and when I don’t understand they take the time to re-explain”
Dr Sarah Saidi
Teijin Aramid
“We have a very good and longstanding relationship with Setaram. They are always ready to help, to answer our questions and to assist us with new sample holder design.”
Dr Livia Mara
Baikowski
“Setaram has an application lab that really helps us to develop our skills to characterize our products”
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